Services

Please contact our team as often as you like at EventServices[email protected]

Accomodations and Housing

Accommodations and Housing can be booked through the Philadelphia Convention and Visitors Bureau. To consider one of the 11,500 hotel rooms in the Greater Philadelphia area, click here.

Concierge Services

Our Concierge Services team staffs a Concierge Kiosk on the north end of our 200 level near 12th and Arch streets. A portable desk is also available for use throughout the facility. The concierge provides attendees with discount information, tour packages, attractions, transportation, maps and general visitor information about Philadelphia and southeastern Pennsylvania. For more information, call 214-418-4750 or email .

 

Contractor Services

The SMG Contractor Services Team here at the Pennsylvania Convention Center has more than 207 years of combined work experience gained throughout the mid-Atlantic and Northeast regions. Our job is to make working here easy! Through streamlined work rules and hands-on labor management, we are your partner and resource to insure you and your customers are managed professionally from pre-event planning, to on-site execution through post-show billing and reconciliation. SMG holds the highest industry service standards and we look forward to working with you.

Click Here to access Contractor Services documents

Our team will:
Speak directly with you and your customers to explain and define the work rules at the PCC.

  • Work on your behalf to manage the labor force.
  • Handle any jurisdictional or work-rule issues should they arise.
  • Manage any misunderstandings professionally, away from you and your customers.
  • Evaluate billing accuracy post event for organizers and exhibitors.

SMG Contractor Services here at the Convention Center is responsible for all aspects of labor management. Elliott-Lewis is no longer actively engaged in labor management, but SMG will continue using Elliott-Lewis in an administrative support function only. In this way, SMG retains historical data that will ensure a smooth transition and help to ensure the future success of our Contractor Services.

We are here to assist you in producing a memorable and successful event. Please contact us at 215-418-2032 or by fax at 215-418-4875.

  • David Salera, Contractor Services Director 
  • Jeff Westfall, Contractor Services Manager
  • Michael Cowley,  Contractor Services Manager
  • Jorge Rodriguez,  Contractor Services Manager
  • Troy Ho, Contractor Services Manager
  • Barbara Bagnis, Contractor Services Administrator

Digital Signage

Maximize your exposure by displaying your company’s services to more than 1.5 million visitors throughout the Convention Center. Digital Signage is an exciting way for Advertisers to boost revenues, and further their branding efforts. Our Digital signage packages offers meeting room high-definition flat panel monitors, a Video Wall in our Broad Street Atrium and 10 Wayfinding kiosks that display any type of content – more information on this service is available in our Event Digital Signage Services Kit.  

Unique to the Convention Center is our NanoFlex® screen provided by NanoLumens; NanoFlex® is the first and only display of its kind. This massive and impressive digital display screen provides just the right WOW factor you are looking for while instantly bringing your products to life with stunning image quality.

 

Electrical, Plumbing and Compressed Air

For  electrical, plumbing and compressed air service click here for online ordering or contact PCC/SMG Utility Services at 215-418-2190 or email

Event Services

Event Services

Our reputation as a first class facility is dependent upon outstanding coordination, collaboration and execution of all events regardless of size.  Customers depend on our team and see us an extension of their staff.  We will work with our customer and guide them through the entire planning process in a seamless, hassle free manner.  Our commitment to you, the customer, is to responsibly perform our work in a professional manner that exhibits knowledge, courteous behavior, responsive service and careful attention to detail. 

 

Events Services Team

Peter Horch, CMP; Director of Event Services, [email protected]; 215-418-4849

Elizabeth Hudock, CMP, Senior Event Manager; [email protected]; 215-418-4739

Austin Connors, Senior Event Manager; [email protected]; 215-418-4853

Steve Cashman, Event Manager; [email protected]; 215-418-4782

Tamara Robinson, Event Manager; [email protected]; 215-418-4736

Chris Cozzan, Event Manager; [email protected]; 215-418-4873

Steven DiNoia, Event Coordinator; [email protected]; 215-418-4797

Leroy McCuff; CAD Technician; [email protected]; 215-418-4852

Food & Beverage Services

Aramark Culinary Services is the exclusive provider of Food & Beverage Services. With a $4 million upgrade to our kitchen, exhibit hall concession operations and Overlook Café Food Court, the Convention Center offers a new array of options focusing on quality and service. PCC Culinary Services features a talented culinary team, innovative techniques and a dedicated pastry chef creating delicious desserts in-house.

Aramark’s Culinary Services 

Housekeeping Services

Housekeeping Services are provided through PCC/SMG. For information, please review the Plan of Operations.

Mobile Device Charging Stations

Charging Kiosks are capable of re-charging most major handheld devices and cell phones. Each Kiosk has a 21” Digital screen on top of the unit. The Charging Kiosks are an invaluable service to attendees and allow you to showcase your brand message to more than 1 million visitors. The Kiosks are located throughout the Convention Center.

Rigging Services

The PCCA is now the exclusive provider of Rigging Services throughout the facility. Please click here to arrange pre-rigging for your event. ‚Äč

PCC Rigging Services Order Form and Estimate Packet Rev

PCC Rigging Guidelines and Regulations

PCC Rigging Check List

Security

All customers are responsible for providing Security within their leased space. For your convenience, the Plan of Operations offers more information on this requirement and a list of approved security contractors.

Show Services

The Show Services Department coordinates all requests for internet (wired and wireless), telecommunications, and in-house audio / visual services.

We coordinate and optimize systems for the most cost effective solution. Our internal technology team is experienced in delivering large, complex show networks.

We specialize in audio visual services ranging from standard meeting room equipment and peripherals to small and midsize productions. Our full-time staff has intimate experience in the facility and is extremely knowledgeable about its trade labor guidelines. Our onsite presence allows us to quickly address any last-minute event needs.

Additionally, we offer several sponsorship opportunities via our cell phone charging stations, way finding kiosks and affixed digital signage which could offer an additional revenue stream for any event and capitalize on your traffic flow.

Please contact Show Services at 215-418-4800 or by email if you have any questions related to any of the above services.