As Business Returns, the Center Strengthens Commitment to the Customer

Philadelphia--- ASM Global, the global leader in venue and event strategy and management, announced today the promotions of Mary Ann Torres, Dominique Bonds, Dwight Bazemore and Melvin Smith.

Mary Ann Torres, CMM, has been promoted to the Director of Event Management and Business Analysis. With more than 20 years of experience as a leader in the events industry, Torres is an award winning and respected industry expert. Torres will lead the events department as well as continuing to provide relationship management, client retention, and assist clients in their long-range planning efforts. During her career, she has built a reputation among event planners and colleagues as a reliable, transparent, knowledgeable subject matter expert within the event services industry.

Dominique Bonds, a 23-year veteran of the Center, has been elevated to Director of Engagement. During the past year Bonds, has been spearheading the Center’s diversity, equity, and inclusion (DEI) efforts in addition to her previous role as Guest Experience Director. In her new role, Bonds will continue leading the Center’s DEI initiatives as well as coordinating the Center’s customer and guest experience efforts and will provide thought leadership in the areas of talent engagement.

Dwight Bazemore, previously the Network Administrator, has been promoted to Assistant Information Technology Director. Information Technology infrastructure and services are vital to the meetings and events industry and to general business continuity, and Dwight Bazemore has done a great job leading the IT efforts of the Center during the past 16 months. Bazemore’s promotion solidifies his increased leadership role in the department as the Center ramps back up its operation.

Melvin Smith has been promoted from Senior Accountant to Accounting Supervisor.  His eagerness to learn and grow professionally along with his willingness to step up whenever he is needed has made Smith a valuable asset to the finance department. In his new role, he will take on greater responsibility in the finance department which will also include the direct supervision of the staff accountants. 

“The last 16 months have been extremely challenging for us all. During that time, Mary Ann, Dominique, Dwight and Melvin have all stepped up to meet the unprecedented demands of the time and took on additional responsibilities to aid the overall operation. Their commitment to the mission, to their colleagues and to our customers have been exemplary and these promotions are well deserved.said Kelvin D. Moore, CMP, ASM Global Regional General Manager.

“The ASM Global team has consistently brought top talent to the Center, and these hard working staff are no exception” said John J. McNichol, President & CEO of the Pennsylvania Convention Center Authority (PCCA). “These promotions reflect the Center’s commitment to deliver the best possible guest and event experience. Congratulations Mary Ann, Dominique, Dwight, and Melvin!”


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