Under the leadership of the Senior Manager, the client utilities Intern will act as a bridge between technical utility operations and customer-facing service teams, focusing on enhancing customer satisfaction, supporting project delivery, and improving service processes.

 

Major Responsibilities

 

·         Tasks include attending pre-planning meetings, site visits, pre and post conference meetings, and conference calls.

·         Working with the convention and visitor Bureau and internal leaders on event estimation for future business.

·         Attend weekly production meetings to learn about internal operations.

·         Learn about and operate the new software technologies.

·         Assist our Finance manager in building spreadsheets and other data for review as part of a program to improve efficiency.

·         Review and research other facilities as part of an ongoing process of staying competitive and build Comp-Sets to present to senior management.

·         Effectively communicate the status of new technologies the department is working with. (Mobile work orders, etc.) to internal managers.

·         Daily review and assistance with the workforce using the new technology.

·         Train other team members on Lighting systems and new web-based technologies.

·         Hold internal meetings with the manager of the Utilities Department to report progress and develop leadership skills.

·         Help prepare work orders with floor plans, as necessary, and distribute them to the workforce.

·         Spend time with other department managers to get an overall idea of the industry’s best practices.

·         Other responsibilities assigned by the Utilities Department manager.

Education and Experience

·         Sophomore, Junior, or Senior at a four-year college or university

Skills and Abilities         

·         Strong technological and reasoning skills

·         Excellent communication and interpersonal skills

·         Ability to work with and maintain highly confidential information is required

Other Skills and Abilities

·         Ability to work under limited supervision and to interact with all levels of staff, including management

·         Must be highly motivated

·         Must have a professional attitude and appearance

Qualifications

Education and Experience

• Sophomore, Junior, or Senior at a four-year college or university

To apply for this position, click on the link below and submit application.

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