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Technology Services - Frequently Asked Questions
Internet-Related Questions
Can we bring our own cables and hubs?
Yes |
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Can we network our own computers?
Yes, if it is 5 computers or less. 6 or more must be done by union electricians. In addition, all cables run under carpet must be done by union electricians. |
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Can we set up our own computers?
Unlimited laptops - yes 5 or less PCs - show floor or classroom (yes) - 6 or more PCs - show floor or classroom (no) |
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What are my choices in terms of Internet access?
You have 4 choices: Analog line for a dial-up modem, High-speed wireless, DSL at 756 kbps & DSL at 1.5 mbps. |
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Which of those choices is the cheapest?
Analog and Wireless |
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Which is the fastest?
DSL at 1.5 mbps |
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What does "externally routable IP address" mean?
It means that people on the outside can connect in to that address. This is needed for VPN's. |
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| I need you to take away the NAT! I need a routable IP address! |
| Routable, non-NAT IP is not available. If you have an application that requires a public externally-routable IP address, then you can purchase wired Ethernet access from PCCA's exhibitor services desk. Ask for a "DSL package with public IP addresses". Alternately, you can use a dialup modem connection to your preferred dialup ISP. |
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| Wireless-Hotspots |
What is the SSID of your hotspot network?
* For the free hotspot network, the ssid is "pcca"
Can I use other applications besides my web browser?
* Yes. After signing in using your web browser, you can access the Internet normally using any TCP/IP-enabled client application such as Eudora, telnet, ssh, etc. There are no filters or limits on your outbound Internet access once you have signed in.
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| Telecommunications (Voice, Credit card, Fax lines) |
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| If I order a voice line, can I use it for a fax machine? |
| You can use our analog voice lines for either a fax line or a voice line. |
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| What do I need to do to program my credit card machine for out bound calling? |
| You need to program your credit card machine with a-9- to make out side calls. If you are having a problem with this programming you can contact the customer service number located on your machine and they will help you with programming. |
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| We would like to prevent people from making long distance phone calls from our phone lines, is this possible? |
| Yes, we can restrict your phone line for local calling only. |
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| Does the price listed on the order form include the labor charge? |
| Labor charges are included in our pricing, services are delivered to the back of both unless a floor plan is included. A $50.00 move charge will apply. |
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| Will I incur any additional charges beyond the cost of the telephone line? |
| Yes, you will be charged for usage for toll free, local and long distance calling (if applicable). |
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Internet Services | Voice and Data options | Wireless Access | Networking | Technology FAQs
E-mail Technology Services or Call
215-418-2100
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