FAQ - TECH / INTERNET / WiFi
Can we bring our own cables and hubs?
Yes
Can we network our own computers?
Yes, if it is 5 computers or less, 6 or more must be done by union electricians. In addition, all cables run under carpet must be done by union electricians.
Can we set up our own computers?
Unlimited laptops - yes, 5 or less PCs one the show floor or classroom (yes), - However, 6 or more PCs on the show floor or classroom (no).
What are my choices in terms of Internet access?
You have 4 choices: Analog line for a dial-up modem, High-speed wireless, DSL at 756 kbps & DSL at 1.5 mbps.
Which of those choices is the cheapest?
Analog and Wireless
Which is the fastest?
DSL at 1.5 mbps
What does "externally routable IP address" mean?
It means that people on the outside can connect in to that address. This is needed for VPN's.
I need you to take away the NAT! I need a routable IP address!
Routable, non-NAT IP is not available. If you have an application that requires a public externally-routable IP address, then you can purchase wired Ethernet access from PCCA's exhibitor services desk. Ask for a "DSL package with public IP addresses". Alternately, you can use a dialup modem connection to your preferred dialup ISP.
Wireless-Hotspots
What is the SSID of your hotspot network?
For the free hotspot network, the ssid is "Pa Convention".
Can I use other applications besides my web browser?
Yes, After signing in using your web browser, you can access the Internet normally using any TCP/IP-enabled client application such as Eudora, telnet, ssh, etc. There are no filters or limits on your outbound Internet access once you have signed in.
Telecommunications (Voice, Credit Card, Fax lines)
If I order a voice line, can I use it for a fax machine?
You can use our analog voice lines for either a fax line or a voice line.
What do I need to do to program my credit card machine for out bound calling?
You need to program your credit card machine with a "9" to make outside calls. If you are having a problem with this programming you can contact the customer service number located on your machine and they will help you with programming.
We would like to prevent people from making long distance phone calls from our phone lines, is this possible?
Yes, we can restrict your phone line for local calling only.
Does the price listed on the order form include the labor charge?
Labor charges are included in our pricing, services are delivered to the back of your booth unless a floor plan is included. A $50.00 move charge will apply.
Will I incur any additional charges beyond the cost of the telephone line?
Yes, you will be charged for usage for toll free, local and long distance calling (if applicable).