Frequently Asked Questions
Can you order services online?
Yes, click here to order your services online.
Which company provides the labor needed for the events?
Elliot-Lewis is the Pennsylvania Convention Center labor broker which provides one stop shopping for the show contractor and your I & D House.
Click here for more information about Elliot-Lewis.
Who should I contact about catering? How do I arrange for food and beverages in my booth?
Aramark / SFS - Catering is the exclusive food and beverage provider at the Pennsylvania Convention Center.
Click here for more information about Aramark / SFS.
Will there be security available at all times?
Yes, The PCC is a monitored and protected Convention Center at all times.
Click here for more information about Safety and Security at the PCC.
Does the PA Convention Center have a business center?
The PA Convention Center's Business Center is state of the art! Our Business Center provides a multitude of services ranging from shipping servces to Computer and Internet Services during your event. Find out more here.
Is WiFi available? If so, how much does it cost?
Yes, WifFi is available throughout all the concourse areas, the Overlook Cafe and in meeting rooms. Overlook Cafe and concourse areas are always free of charge. Many events also offer open wireless to attendees in meeting rooms.
Who is in charge of the audio/visual aspects for an event? What should I do if I need lighting?
We provide in-house Audio/Visual Services for on-site audio-visual and theatrical staging services through our Event Technology Solutions department.
Click here to find additional information about our Event Technology Solutions Department.
Are phone lines available with multi-line sets?
Yes, up to 6 lines can be programmed on each multi-line instrument.
Is long distance available?
Yes, long distance is available. Additional charges apply to International calls.
Is ISDN service available?
Yes, ISDN is available and provides transmission of voice, data and video.
Multiple ISDN circuits can be linked for teleconferencing broadcast worldwide.
What are the different internet options that I could choose from?
We have several Internet options available. Click here for more information.
Will there be on-site customer service to help me with my technical needs?
Yes, our onsite Technology Services staff is available to assist you with all of your technical needs. You can contact them at 215-418-2100 or via email.
How do I arrange for electrical service in my exhibit booth?
Client Utility Services provides utilities for all events at the Pennsylvania Convention Center (PCC), including electric, gas, and water. You have the option of purchasing their services on-line, by fax or phone.
Contact Convention & Meeting Services :
Phone: 215-418-4800
Fax: 215-418-4805
or Click here to order online
How accessible is the PA Convention Center?
The PA Convention Center is very accessible. Click here for more information.